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Emergency: [9-1-1]  Deaf (TTY): 613-966-3788

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24 July 2012 - 911 Calls to PoliceWarning - this news article expired on 2012-08-24. Information may no longer be accurate or applicable


Belleville, Ontario Belleville Police Service would like to remind the community of ways to contact police in emergency and non emergency situations.

In an EMERGENCY in Belleville Call 911

911 is to be used only for emergencies (police, fire or medical) where an immediate response is required (for example when there is an emergent event and lives are in danger and immediate action is required or there is a crime in progress).

A 911 communicator (live person) will answer this call and the caller can expect to provide details of the emergency type of crime, who is involved, when and where it is happening.

Non-Emergency/ General Inquiries in Belleville Call (613) 966-0882

For all non-emergency situations call 613 966-0882 or 613 966-3788 TTY where an immediate response or police attendance is NOT required.

A live attendant or an automated response will answer the phone depending on the time of the call and incoming call load. At that point several options will be listed for the caller to choose from including speaking to an officer.

The caller can choose an option as listed or stay on the line and wait to speak with a member of the Service. This call will be answered by a live person and the caller can expect to be transferred to the appropriate unit according to the nature of the complaint.

A Non-Emergency call would be justified when some time has passed since the incident occurred or the crime suspect is not at the scene or there is a nuisance issue to report.

Examples of non emergency type calls to police:

  • reporting a crime with no suspect (e.g. theft of license plate)
  • reporting a non-emergency crime with suspect, but suspect is not on the scene (e.g. fraud)
  • reporting a serious crime with suspect, but with a lengthy delay (e.g. assault that occurred last night at a bar)
  • non-emergency incidents in-progress (e.g. noisy party, barking dog)
  • ongoing crime issues, not in-progress (e.g. graffiti problems, or ongoing drug dealing with the suspect not on the scene)
  • a suspicious circumstance that may indicate an on-going criminal activity (e.g. marijuana grow operation)

A citizen may also choose at their convenience via the internet to report a non emergency incident that occurred in Belleville involving a theft or damage to property (of less than $5000.00) where the culprits are unknown online at http://www.police.belleville.on/ and selecting the E reporting option listed at the top right of the page.